Page 54 - ISMCON souvenir 2021

ISMSCON - 2021

OS14: LEVEL OF SATISFACTION OF PATIENTS REGARDING
AVAILABILITY OF WATER, SANITATION AND HYGIENE IN
HEALTHCARE FACILITIES: A CROSSECTIONAL STUDY IN A

DISTRICT OF CENTRAL INDIA

Dr Arvind K. Shukla1, Dr Abhiruchi Galhotra2, Dr Madhu Balan V G3
1 Dr. Arvind K. Shukla, Assistant Professor, Dept of Community and Family Medicine, All India Institute of Medical
Sciences, Raipur, Chhattisgarh
2 Dr. Abhiruchi Galhotra, Additional Professor, Dept of Community and Family Medicine, All India Institute of
Medical Sciences, Raipur, Chhattisgarh
3 Post Graduate- Junior Resident, Dept of Community and Family Medicine, All India Institute of Medical
Sciences, Raipur, Chhattisgarh
Introduction: Water, sanitation and hygiene are essential for providing basic health services and
improving the quality of care. Ensuring availability and sustainable management of water and sanitation
is an important step towards Universal Health Coverage (UHC). The lack of WASH infrastructure may
cause patient dissatisfaction and delay in seeking healthcare and decreases staff morale in providing
services which leads to increase in morbidity and mortality.
Objective: Satisfaction of patients regarding availability of WASH infrastructure in the Healthcare facility
(HCF)
Methodology: It is a Cross sectional study done in one out of four blocks of Raipur district selected
by simple random sampling. Exit interviews were obtained from OPD and IPD patients on the basis
of previous day OPD count in all HCFs of that block. Questionnaire containing availability, usage and
satisfaction of WASH infrastructure in the HCF was used.

Results: Total of 151 patients were interviewed from 23 facilities. A score of 1-10 was given by patients
for the WASH infrastructure of the HCF. Mean and Median score obtained were 7.6 and 8 respectively.
78% patients were satisfied with the WASH infrastructure in HCFs. Gender and type of HCF with Level
of satisfaction was found to be significantly associated. Patients were more satisfied with the WASH
infrastructure in PHCs than CHCs and SHCs.

Conclusion: Evidence on Patients satisfaction, needs and barriers towards using the WASH facilities
obtained, will help the healthcare providers and administrators to improve the WASH infrastructure thus
improving the patient satisfaction and healthcare utilization thereby improving the quality of care.

OS15: A DATA SCIENCE APPROACH TO DEVELOP GROWTH
CUT-OFF FOR GRADED CARE OF MALNUTRITION

Aswathi Saji , Jeswin Baby , Tinku Thomas , Prem Antony , Bireshwar Sinha , Mohan Kumar ,
b
a
a
d
d
a
Uma Chandra Mouli Natchu ,
c
a. Division of Epidemiology & Biostatistics, St John’s Research Institute, Bangalore
b. Department of Biostatistics, St John’s Medical College, Bangalore
c. Division of Infectious Diseases
d. Society for Applied studies
Email: aswathi.s@sjri.res.in
Keywords: Anthropometry Cutoffs, graded care, child malnutrition
Background:
The recommended classification of malnutrition by the World health organization (WHO) is based on
cut-offs derived from the standard distribution of anthropometric measurement. Treatment decisions are

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